WorkOn

Privacy Policy

Effective Date: 20/08/2025
Last Updated: 20/08/2025

At Workon, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing our website or using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing details, and service-related information you provide when booking services or contacting us.
Technical Information: Device details, IP address, operating system, and browser type when you interact with our website.
Service Information: Details about your computer/device, issues reported, and services requested.
Payment Information: Billing details for processing payments (handled securely by third-party payment providers; we do not store full payment details).

2. How We Use Your Information

We use your information to:

Provide and manage our computer support and repair services.
Communicate with you regarding appointments, updates, and support.
Process payments and invoices.
Improve our website, services, and customer experience.
Send you promotional offers or updates (only if you have opted in).

3. Data Protection & Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no data transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

4. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. We may share your data only in the following cases:

With trusted third-party service providers (e.g., payment processors, hosting providers) who assist in delivering our services.
To comply with legal obligations, government requests, or enforce our Terms & Conditions.
In case of business transfers (e.g., merger, acquisition, or sale of assets).

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve services.
You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

6. Your Rights

You have the right to:

Access and request a copy of your personal information.
Request correction of inaccurate or incomplete data.
Request deletion of your personal information (subject to legal and contractual obligations).
Opt out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. Workon is not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before sharing personal information.

8. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

9. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

10. Changes to This Privacy Policy

Workon may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of our services after changes means you accept the updated policy.